Shipping costs and delivery periods:
Our products are being shipped through DHL Premium. Shipping costs have to be paid by the Buyer upon checkout. The average delivery time for this service is approx. 10 business days and includes tracking.
All our products are being shipped from Germany. Import fees may apply and are due upon delivery.
If not differently indicated, orders will be shipped within 2 business days and delivery will take place according to the delivery times of the chosen shipping service.
Please note that there is no delivery on Sundays and public holidays.
Delivery of your order is subject to the availability of inventory in our Distribution Centre. Orders placed for in-stock products will typically be processed and shipped within 2 business days. Please note that orders are shipped Monday through Friday. We do not process or ship on Saturdays, Sundays or Holidays.
If you have ordered several items, we will do our best to send them all in one shipment. In this case delivery time is determined by the item with the longest delivery time.
If you need us to make different arrangements, please contact us at firstname.lastname@example.org.
Please note that for any reason due to circumstances beyond our control shipping may be delayed (inclement weather, lost or stolen packages etc.)